Updated: 09/09/2020 14:30
All Clearabee rubbish clearance services are operating normally. We have procedures in place for our field-based teams and our office, which are detailed below.
Rubbish Clearance Services (‘man and van’) - We are continuing to operate a same day clearance service across the UK. We are operating inside the home or office with two person teams using appropriate precautions and the waste can be located inside or outside for no additional charge.
Skip Hire Services – Skips are being delivered in most cases within 24 – 48 hours. In some locations, it may take a little longer, but we will advise you of this.
Skip Bag Services – Skip bags we are picking up using our own fleet of vehicles are being collected within 24 hours. Bags with soil, inert and hardcore which require a crane or grab lorry are being picked up within 3 business days on average. Some regional delays may occur, and we will advise you of this.
Clearabee COVID Health and Safety
We have undertaken risk assessments of all our activities.
Precautions we take:
All our staff perform a risk assessment in the morning before starting work confirming they do not have any symptoms of COVID-19
Teams are issued with face coverings and are requested to wear these when inside customer properties
Most of our teams are made up of two people. These teams are operating in a bubble wherever possible and are following guidance such as keeping windows down when driving and regularly washing hands
We will ask you at checkout and the team may ask you before or on arrival, if you are isolating or have any COVID symptoms
Precautions we recommend you take:
When operating in the home there are several suggestions you may wish to consider which will reduce the risk to you and our staff.
Consider leaving waste outside if it is easy for you to do so. This may prove more convenient for you and reduce interactions. We are an ‘in home’ service so please do not feel obliged to do this.
Please leave doors open wherever possible, minimising the number of surfaces we need to touch
Leave windows open and ensure ventilation around the home or office
We recommend you leave the waste in one room and stay in another room while we undertake the removal
We will not ask you to sign the tablet or Waste Transfer Note. This will be signed on your behalf in line with new COVID-19 regulations in regard to the transfer of waste.
Avoid offering food or drinks as this could lead to contamination
Our Head Office is fully open with almost all staff working from their usual place of work. We now have additional floor space and have implemented measures to ensure safe working.
Glass partitions between desks
Cleaning of all surfaces at least twice per day by our professional cleaning company
Mandatory face coverings when walking around the office or using the toilet, kitchen or breakout areas
Facial tissues and hand sanitiser issued to all workstations as well as sanitisation stations around the office
Daily temperature checks of all staff
Limiting movement between the three floors that our office staff now occupy