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Clearabee’s Customer Testimonials

Clearabee’s Customer Testimonials

Blog

Posted 28.04.2020

By Clearabee

Here at Clearabee, we could tell you that we’re the UK’s largest man and van clearance company. Or that we’re the most-reviewed waste removal service on TrustPilot and that we’ve accrued a 5-Star rating along the way. We could also tell you that we complete over 200,000 clearances every year. But sometimes it’s best to let your customers do the talking.

The following testimonials are just a few of the 6,000 TrustPilot reviews which have been left for us by our customers. For example, many of our customers certainly seem to appreciate how flexible, friendly and efficient our Man and Van waste removal service is:

Danny MacDonald reported that after booking a rubbish clearance, he was tended to by a “Really friendly guy. Quick service and very reasonable price. Had way more rubbish than we stated but he loaded the van up no problem.”

Joan had a similar experience, adding that it was “Great service, mannerly staff, quietly removed all our rubbish and tidied up afterwards, so that you wouldn't know they had been there.”

What customers might not tell you, however, is that we offer a same-day waste removal service, courtesy of our Man and Van clearance service. We can provide estimates of the cost of your clearance if you provide photographic images, or you can pay a flat call-out fee and our field staff can provide a quote upon attending your property.

Clearabee on a moss wall

A Straightforward Service

Clearabee understands that hiring a skip and waste removal can often seem like a daunting task to organise. That’s why we’ve made our service as swift and as straightforward as possible in order to let you get on with clearing all the rubbish out of garages, sheds and gardens whilst we take care of the rest on your behalf.

One anonymous customer said that he/she experienced “Good value, quick and friendly service.” They went on to say; “We ordered our skip bag last Tuesday, it arrived on Wednesday and we filled it over the weekend. It was collected on Monday afternoon. Fantastic (especially as we can't get to the tip due to lockdown), would definitely use again!”

A Speedy Service

Our same-day waste clearance means that our customers are often rid of their rubbish before they know it, as Mr Newman discovered: “Excellent service. I booked for a same day clearance which arrived a few hours later and took away the rubbish from my drive without any fuss. Will be using again.”

Similarly, customer Chin Wan found us in a different league to the other companies he’d contacted: “Well phoned around for skips and they couldn't deliver till later in the week, found Clearabee and booked them - order confirmation for man and van received at 09:10 - guy was on my doorstep by 09:35 and rubbish in his van and he driving away by 09:50 - absolute quality service and speed”.

Our Skip Bag service is an increasingly popular alternative to hiring a skip. With a next day delivery and a six-month window within which to fill it, Skip Bags are convenient, lightweight and more aesthetically pleasing than your average skip. What’s more, you may not even need an HGV to have it removed; just get in touch with our office team who can best advise you on how to fill and clear your Skip Bag.

Clearabee van

A Safe Service

Every one of us has had to make significant changes recently. Keeping Clearabee’s critical rubbish removal services operational whilst ensuring that our staff and customers are as safe as possible has been at the pinnacle of our priorities. These new measures have not gone unnoticed by our customers:

Philip’s review poetically stated that “I've used Clearabee a few times now and the service is always outstanding. Even in these difficult times, they deliver, or rather, take away.”

L Oxnard reported that Clearabee’s new operational practices, such as social distancing and a contactless service were a success; “I had used Clearabee from a company perspective but never for a personal collection - it was a great process in a difficult covid-19 period but super happy with the process & collection. The guy who collected our materials was well prepared & respected social distancing.”

The uncertainty that accompanies coronavirus hasn’t meant a slowing down of our services either, with Keith Lanham having the following to say; “Very Efficient delivered the skip exactly when they said they would and collected very quickly once they had been notified, despite the chaos caused by Covid-19 Very Highly Recommended.”

Adam Mills is a returning customer who has seen the service improve further since the new measures have been implemented: “3rd or 4th time I’ve used you for the man & van service, each time has been generally good but I have to say this one was the absolute best. Very friendly yet professional member of staff, happy to respect the social distancing rules yet still engage in conversation from a distance. Extremely polite and helpful with removing the load. Couldn't have asked for more. Especially given the current climate. A real credit to your business. Thanks”

Thank you to every Clearabee customer. We’re especially grateful for those of you who take the time to leave us feedback. Word of mouth makes an enormous difference to any business and here at Clearabee, we are continually striving to improve our 5 Star service. So when you have a positive experience with Clearabee, please tell everyone. If, for whatever reason, your experience is not what you expected, then please tell us.

Clearabee operative holding a sofa

About Clearabee

Based in our Birmingham Head Office, Clearabee operates a nationwide on-demand rubbish clearance and waste removal service. Over 300 directly employed staff and 120 vehicles make up our Man and Van, Skip Bag, skip hire and sofa removal services which all operate in London, Bristol, Leeds and throughout the nation.

We are immensely proud to consider some of the UK’s leading brands as our exclusive customers, including Wren Kitchens, Homeserve, DFS, Sofology and the CO-OP. For 3 years running, Clearabee has ranked as the fastest-growing waste management company in Europe and has also featured on The Sunday Times Virgin Atlantic Fast Track for the last two years.

waste removal close to trees graphic